Privacy at The Hamilton Club

This Privacy Policy explains how The Hamilton Club collects, uses, and safeguards information through our website, member portal, and mobile applications. The policy applies to member services, reservations, communications, staff operations, and digital club administration.

Information We Collect

Member account details such as name, email address, membership number, joined date, and profile photo when provided.
Reservation details for dining, golf simulator bookings, reciprocal requests, and related service notes.
Operational details used by club staff and administrators, including staff directory information and intercom requests where enabled.
Technical details required to operate the member app and notifications, including device push tokens and authentication records.

How We Use Information

To authenticate members and staff and provide access to the correct portal experience.
To manage reservations, reciprocal letters, club announcements, intercom alerts, and other core member services.
To send essential account, booking, password reset, and club communication emails.
To maintain platform security, support requests, and the reliable operation of the website and mobile applications.

Notifications & Communications

Members may receive operational emails such as reservation confirmations, password reset links, reciprocal-letter updates, and important club announcements.
Push notifications may be used for booking confirmations, club alerts, reciprocal updates, and intercom-related operational messaging.
The Hamilton Club does not use member data for third-party advertising inside the app.

Service Providers

We use trusted service providers to operate the platform, including hosting, authentication, messaging, and notification infrastructure.
These providers process data only as needed to support core app functionality, club operations, communications, and security.
Current platform services may include Supabase, Firebase Cloud Messaging, and MailerSend.

Contact & Policy Requests

If you have questions about this Privacy Policy, account communications, or how member information is used within The Hamilton Club’s digital services, please contact the Club directly.

membership@thehamiltonclub.com

905-522-4675

6 Main Street East, Hamilton, Ontario L8N 1E8

Last updated: March 29, 2026. This page is provided for website and app-store privacy disclosure purposes and may be updated as club services evolve.